PRIVACY POLICY

 

Security

Every time you shop with PlantightingHydroponics.com, you are backed by our security guarantee. Every order you place will be transmitted on a secure server (SSL), which encrypts all of your personal information before it is sent to us. Our encryption process ensures that the information that you give us is protected against unauthorized access.

Privacy

PlantLightingHydropponics.com will not sell, rent, trade or disclose your personally identifiable information to anyone.

The PlantLightingHydroponics.com Web site may contain links to other Web sites. Although we do not provide any personally identifiable information to these companies, we cannot guarantee your privacy once you leave the PlantLightingHydroponics.com Web site.

Cookies

We use cookies to store the items you\'ve placed in your shopping cart. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. Cookies store information about your use of a particular Web site or service and are typically used to make services more convenient and personalized.

 

 

Shipping & Returns

 

Shipping:

PlantlightingHydroponics allows the customer to select the UPS delivery service of their choice.

Freight charges are based on the total order weight and the customer’s location.

This shipping policy allows us to offer the lowest prices on all of our products.

Returns:

If you are not satisfied with your purchase for any reason within 14 days of purchase, simply return the product, freight prepaid, unused, in a re-sellable condition, and in the original carton. PlantlightingHydroponics.com will exchange the product or refund the product purchase price less a 20% restocking charge. Freight charges are not refundable on returns unless the company made a shipping error. The company reserves the right to inspect the product to determine if it's damaged or not re-sellable and to issue credit conditionally.

All defective product is subject to the conditions of the manufactures warranty. Please refer to our warranties section or request a specific manufacturers warranty.

How do I handle returns?

  • Email Customer Service and request a Return Authorization (RA)
  • Include your invoice number on all return requests.
  • Customer Service will email you instructions for returning product.

 

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